Donald Duct & Steam Cleaning, Inc.

The owner of the company came to my home. He looked at the situation, then discussed with me how he would solve the problem.

The guys that came out were on time and very knowledgeable. They explained the quote and answered all of my questions. They did a spectacular job and I will definitely be calling on them again.

These guys were just EXCELLENT! They said I had the worst case they'd ever seen. I hadn't had my vent cleaned in 12 years. Could have easily started a fire. My wife thanks God all the time that we finally called these guys and had them clean that stuff out. And it wasn't expensive! I just didn't know that it needed to be done. I thought that lint stuff magically went outside somewhere. Nope. Friendly technician really made my day.

Cleaner did not check the air vents after finish the jod, therefore 2 rooms air flowed were mess up, even they did come back to adjust. I had to got up there to correct by my self.

Very good, I called them on the 23rd to see what time they would be arriving and they told me they didn’t show me have an appointment and I told him that I had talk to the lady that answered the phone and she had scheduled my appointment so they were going to come on the 25th but they called me on the 24th and said they had an opening so all went well

went well they had to cut access points thru drywall very well thought out to minimize drywall wall repairs

Did a nice job, were very informative and explained the system condition in detail.

Quick, clean, professional, and friendly

I was pleased with the service. Vent and carpet cleaning can be a frustrating experience. (I had a miserable experience with Steam Express a while ago.) I've come to learn to be wary of any coupon/deal for this type of service, even if it is on Angie's List. The HVAC and dryer cleaning went well. I actually paid what the coupon stated but had a slightly different service performed. The dryer vent was cleaned out as expected. They informed me that my outflow vents did not need cleaning (most likely true). Instead, they cleaned my intakes. Again, the price came out the same. I can't help but be a little suspicious that cleaning two intakes cost worked out the same as cleaning 15+ outflows around the house. It's also a little annoying that coupons for "unlimited" vent cleaning do not include the intakes. Nonetheless, I received quality work for a good price. I'm very happy with the carpet cleaning. They ran and emailed an estimate when they came the first time for vent cleaning. Again, I understood that I would pay more than what the coupon stated. (I was cool with the $100 for deep cleaning.) I agreed to the estimate via email (very convenient) and they called to set up service. The cleaners were on time and courteous for both visits. The time spent was efficient and accepting credit cards for payment was nice. I would definitely recommend this company for vent/carpet cleaning services. Just remember that there will be some gamesmanship between you, them and the coupons. Have you ever gone for an oil change without the technicians mentoring other services? Neither have I. Same idea here.

I bought the Angie’s Deal and added dryer vent cleaning and a couple of other services since I’d never had the vents cleaned—and the house is almost 27 years old. The technicians arrived on time, explained everything that needed to be done, and cleaned up afterward.

Excellent job and very professional.

Awesome service. Mor is very knowledgeable and nice. I highly recommended their service.

Excellent job, very thorough and answered all my questions about job before getting started. They kept me informed during process and let me see what issues were that were causing our allergy problems. We also have pets so the cleaning was needed and long over due. I highly recommend them to clean your system so your family can breath easier and more restful! Thank you Donald Duct and Team!

This company is awesome! Everything went well, professional and friendly team. Thank you guys, will use again.

As soon as they arrived I was told I had a choice between two services both higher than the coupon. I didn't understand the difference between the two prices and asked the tech to write the choices on paper. I realized both prices were over $200 over the quote. I was told the price was no longer valid. The tech called the manager and agreed to do the work for the set price. As soon as they started they were back with pictures of the vent showing mold. I agreed to mold removal and they tried to sell me more. Work was completed, but I really feel like I was taken. I really don't know that the pic I was shown came from my vent.

They did a great job and cleaned up after themself. They would keep me informed of what was happen and what to expect. They were great. They answered all my questions no matter how dumb they were. They also didn’t let on that the question was dumb. Thanks

Mr. Richard took the time to explain the issue and was courteous and professional .

Very professionally done. Very satisfied!

They did a great job! Very fair and work was done promptly. I will definitely use them again.

My wife and I suffer a lot from allergies and were Recommended by a friend to get the AC and ductwork Cleaned so we looked around and found Donald Duct and the experience with them was amazing. The technician came and inspected the entire ac system and found mold in half of it and informed us as how to clean it and make sure that it won’t come Back, They were very professional and performed the service in timely manner. WOULD DEFINITELY RECOMMEND THEM AND USE THE AGAIN.

He told me that they charge $120 for Air Duct cleaning. But when they arrived they change it to $250.

Very well. Did the job in about 6 hours. Very thorough. Cleaned up inside the house and hauled away all old material.

Perfect!! My carpets and matters are super clean and no dust from the ducts no more.

Great info, easy process, will use again.

Excellent service! Very professional and knowledgeable. Will definitely recommend to my friends.